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Surgically Clean Air - Introduction Video

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Dental Practices by Surgically Clean Air

Dental Practices by Surgically Clean Air

Knoxville Smiles at Malone & Costa Dentistry, TN, now has New COVID-19 Screening Process and Safety Measures in place

Knoxville Smiles at Malone & Costa Dentistry’s highest priority has always been the health and safety of our patients. In keeping with this, while the world is still seriously affected by the COVID-19 pandemic, we are taking every possible precaution to reinforce the safety of our patients and our staff while making sure we are able to provide any necessary dental care to all of our patients at this time. When you visit Knoxville Smiles at Malone & Costa Dentistry in TN, you can expect the following screening processes and safety measures to be in place for as long as COVID-19 may remain a public health concern.

Scheduling and Screening Process

During the scheduling process, every patient who makes an appointment will be screened for potential contact with the virus and for any symptoms of the virus before being allowed to visit the office. As a preliminary precaution, all patients will be asked to answer the following questions before their visit to ensure that they have not had any exposure to the virus:
  1. Have you been in contact with anyone with COVID-19?
  2. Have you traveled outside of the U.S. in the past 3 weeks?
  3. Do you have any of the following symptoms?
    • Fever
    • Shortness of breath
    • Loss of taste or smell
In addition, we will be staggering appointments and limiting the number of patients who can visit the practice every day in order to eliminate any unnecessary contact. This will help us to ensure that each patient who visits remains in a safe environment and avoids as much contact with others as possible while receiving our full attention during the visit.

Safety Protocols during a Visit

In addition to the preliminary screening process, we will also have stringent safety measures in place at the office for all patients who visit us during this time to limit physical contact and the possible spread of the virus.

Arrival Protocols

  • Your car is the waiting room. We will not be allowing any patients to use the waiting room, so when you arrive for your appointment, you will be able to wait in your car until one of our staff members comes out to get you for your appointment.
  • Forehead temperatures will be taken. Before you enter the office, we will be checking your temperature to ensure that you do not have a fever.
  • Visit by yourself. To limit all possible risks, we would request that you come to the office by yourself unless you require a caregiver or translator for your visit.

Office Protocols

  • Wear a mask. We request that everyone who visits the office wears an appropriate face mask at all times, except during the dental treatment.
  • Hand sanitizer. We will provide hand sanitizer at the entrance to the office and ask that everyone entering the office uses it before entering.
  • Social distancing. Even though you won’t be in the waiting room with other patients, we still request that all patients follow social distancing measures at all times while they are in the office.
  • Surface sanitizing. We will be regularly sanitizing and cleaning all commonly touched surfaces in the office to limit any possible spread of the virus.
  • Air filtration. To ensure the highest level of safety for all our patients and staff, our office is using the Surgically Clean Air air filtration system to purify the air in the office from viruses and other harmful particles and allergens.
While following all these guidelines to preserve the safety of all patients and staff of Knoxville Smiles at Malone & Costa Dentistry, we remain committed to providing our patients with the same exceptional quality of dental care they have come to expect from our practice over the years. Our friendly, qualified dentists and staff look forward to seeing all our patients and will do all we can to make each visit as comfortable, pleasant, and efficient as possible.

There is no need to put off your dental treatment any longer now that we have a stringent screening process and enhanced safety measures in place to preserve your safety at our office. Call (865) 426-1776 now to schedule your visit to Knoxville Smiles at Malone & Costa Dentistry in TN so you can get the personalized dental care you need to keep your smile healthy and stunning while staying safe from COVID-19.

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